Site Information

Shipping & Returns

 

 

Free Shipping on orders over $100

Free shipping applies to the lower 48 in the USA only

 

We Only ship Mon-Fri

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please contact us for rates outside the U.S.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. All weights will be rounded up to the next full pound.

 

Returns:


If you are not 100% completely satisfied with your purchase you may return any merchandise within 30 days. Follow the "HOW TO RETURN" guide below for further instructions.

HOW TO RETURN:

IF YOU ORDER THE WRONG PART OR CHANGE YOUR MIND*:

  • For orders with regular shipping charges, we will refund the cost of the product(s), minus any shipping fees.
  • For orders with eligible free shipping, we will refund the cost of the product(s) , however they will incur a 15% restocking fee.

Contact us for your RMA (Return Merchandise Authorization) number; you will need to have a WRITTEN WS-RMA (Return Merchadise Authoriztion) number on the exterior of the package so we can quickly process a refund.

Please send all returned merchandise to the following address:

Sawzilla Parts

3611 W Freddy Gonzalez Dr
Edinburg, Texas 78539

 

*All electrical parts can be returned, ONLY if unopened AND in new/unused condition. Any part that has been opened or installed will NOT be eligible for our return policy.

Upon retrieval of your return, a prompt refund will be issued within 5-7 business/working days either to your original method of payment, or to SawzillaParts.com store credit, at your choosing.


If you need any assistance or have inquiries after reading the guide, please
contact us.

 

 

 

 


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