If you believe a part is defective and wish to submit a warranty claim, you must first obtain a Return Merchandise Authorization (RMA) number before returning any item. No exceptions will be made to this requirement.

How to Submit a Warranty Claim

To request an RMA, customers must email us with the following information:

  • Your order number

  • The product name and/or part number you are submitting for warranty

  • A clear description of the defect or issue

  • Proof or examples of the defect, such as photos, videos, or other supporting documentation explaining the reason for the warranty claim

Warranty requests that do not include the above details, proof, or examples of the defect will not be approved or processed.

RMA Approval & Return Instructions

Once your request is reviewed and approved, we will provide you with a written RMA number and return instructions via email.

  • The RMA number must be clearly written on the exterior of the return package.

  • Packages received without a visible RMA number may be refused or delayed in processing.

  • Customers must follow all return instructions provided with the RMA to avoid denial of the claim.

All warranty returns are subject to inspection. If the item is found to be defective and covered under warranty, we will proceed with replacement or refund as applicable. If the item is not deemed defective or is found to be ineligible under our warranty terms, the claim may be denied.