At SawzillaParts.com, we offer optional Shipping Protection (can be added in the cart page) to provide added peace of mind and faster resolution in the event of shipping issues.

What Shipping Protection Covers

Shipping Protection provides coverage for:

  • Lost packages in transit

  • Damaged items caused during shipping

If a covered issue occurs and a claim is submitted, we will promptly review the claim and reship the order at no additional cost, subject to product availability.

Benefits Compared to Standard Carrier Coverage

While carriers such as UPS, FedEx, and USPS may offer limited liability coverage, their claims process can be:

  • Time-consuming (often 14–21+ days)

  • Investigation-based and documentation-heavy

  • Limited to declared values and carrier-specific exclusions

  • Restricted in cases of delivery disputes

With SawzillaParts.com Shipping Protection:

  • Claims are handled directly through us

  • Resolution is typically much faster

  • Replacement orders are processed without waiting for a carrier payout

  • You avoid lengthy back-and-forth communication with the carrier

Important Notes

  • Shipping Protection must be selected in your cart before checkout. (reference image below)

  • Coverage applies only to issues occurring during transit or immediately after confirmed delivery.

  • Claims must be submitted promptly once an issue is identified.

Shipping Protection is designed to provide a faster, simpler, and more customer-focused resolution compared to relying solely on carrier coverage.


Example: Shipping Protection is added to your cart.