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Returns

Returns:


If you are not 100% completely satisfied with your purchase you may return any merchandise within 30 days. Follow the "HOW TO RETURN" guide below for further instructions.

HOW TO RETURN:

IF YOU ORDER THE WRONG PART OR CHANGE YOUR MIND*:

  • For orders with regular shipping charges, we will refund the cost of the product(s), minus any shipping fees and a 25% restocking fee.
  • For orders with eligible free shipping, we will refund the cost of the product(s), however they will incur a 30% restocking fee.

Contact us for your RMA (Return Merchandise Authorization) number; you will need to have a WRITTEN WS-RMA (Return Merchadise Authoriztion) number on the exterior of the package so we can quickly process a refund.

Please send all returned merchandise to the following address:

Sawzilla Parts

3611 W Freddy Gonzalez Dr
Edinburg, Texas 78539

 

*All electrical parts can be returned, ONLY if unopened AND in new/unused condition. Any part that has been opened or installed will NOT be eligible for our return policy.

Upon retrieval of your return, a prompt refund will be issued within 5-7 business/working days either to your original method of payment, or to SawzillaParts.com store credit, at your choosing.


If you need any assistance or have inquiries after reading the guide, please
contact us.

 

 

 

 


   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
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