If you are not 100% completely satisfied with your purchase, you may return any merchandise (excluding electrical parts*) within 30 days. Follow the "HOW TO RETURN" guide below for further instructions.
How to return:
- For orders with regular shipping charges, we will refund the cost of the product(s), minus any shipping fees and a 0% restocking fee.
- For orders with eligible free shipping, we will refund the cost of the product(s), however they will incur a 20% restocking fee.
Contact us for your RMA (Return Merchandise Authorization) number; you will need to have a WRITTEN RMA (Return Merchadise Authoriztion) number on the exterior of the package so we can quickly process a refund.
Please send all merchandise to the following address:
Sawzilla Parts
3611 W Freddy Gonzalez Dr
Edinburg, Texas 78539
*Electrical parts can be returned only if unopened and in new/unused condition. Any part that has been opened or installed will NOT be eligible for our return policy.
Once your return arrives at our warehouse, the refund will be issued within 5-7 business days to your original method of payment or to sawzillaparts.com store credit upon request.
If you need any assistance or have inquiries after reading the guide, please contact us.